The following information is gathered from our transaction processing website, salonbiz.com visitors.
Moxie requires a credit or debit card to hold reservations for services.
How we use the information we gather:
To process transactions, your information wether public or private will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested by the customer. The information collected on salonbiz.com is to enhance your visitor experience. Our information is not shared with any parties outside of Neill Technologies and it's parent company, Neill Corporation. Salonbiz.com makes use of Google Analytics for site traffic reporting.
The People who are given access to this information:
Your personal information is accessible only by designated Neill Technologies employees including sales, training, support and administrative staff. In limited cases, personal information may be visible to our designated web service provider but that information is only related to site functionality. No individual account information such as payment history, billing information or other sensitive information is store on this site or accessibe by any third party.
The security measures we have in place to protect your personal information:
To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to unauthorized parties.
Store credit expires after 3 years and we must have record of purchases in our system.
Here at Moxie our time and your time is valuable to us. The reservation is made especially for you at Moxie is imperative to our team. We realize and understand that sometimes schedules have to be altered. We Kindly require a 24 hour notice for cancellations. Please understand without a 24 hour notice, our team misses opportunities as well as other guests of Moxie. Our appointment confirmations are sent 24 - 48 hours before your appointment to ensure enough time to adjust appointments if necessary. Because appointments are reserved especially for our guests, cancellation fees do apply. Cancellation fees do apply to guests that cancel within 24 hour notice or do not show up for their appointments completely. Moxie reserves the right to charge a credit or debit card on file for a ``no show`` and/or cancelling with 24 hours of the reservation.
fees for no-shows
A 100% charge of the reserved service will be charged to the client's card on file. Please understand without a 24 hour notice, our team misses opportunities as well as other guests of Moxie. Our appointment confirmations are sent 24 - 48 hours before your appointment to ensure enough time to adjust appointments if necessary.
fees for cancellation within 24 hours
A 50% charge of the reserved service will be charged to the client's card on file.